Last Updated: [11.12.2025]
Burnout Lab (“we,” “us,” “our”) is committed to protecting the user (“your”) privacy and ensuring that your interaction with AI Panda, our digital burnout-prevention and wellbeing coaching tool, is confidential, safe, respectful, and scientifically grounded. This Privacy Policy explains what information is, and is not, collected, how your session works, how confidentiality is maintained, and what rights and protections you have when using AI Panda.
By using AI Panda, you acknowledge and accept the practices described in this Privacy Policy.
1. What AI Panda Is
AI Panda is a science-based, AI-powered burnout and stress coaching companion designed to:
- Help users reflect on their wellbeing
- Provide personalized guidance grounded in WHO and APA definitions
- Serve as a supportive, confidential space for workplace and life clarity
AI Panda is not a therapy service, a medical tool, or a crisis hotline. It is a wellbeing coach intended to support awareness and self-regulation, not diagnose, treat, or replace human care.
By using this tool you are accepting and therefore adhering to our terms and conditions and release us of all responsibility for your usage and employment of the AI Panda coaching tool.
2. Our Privacy Philosophy
Burnout Lab operates under strict principles:
Your data is your data.
AI Panda is intentionally engineered to:
- Avoid collecting personal data
- Avoid storing any conversation content
- Avoid tracking, profiling, or identifying users
- Erase all session content when the user exits, refreshes, or closes the page
AI Panda is a zero-retention, anonymous-by-design tool.
3. Information We Do Not Collect
AI Panda does not collect, store, or link any of the following to your identity:
- Your name
- Email address
- Phone number
- IP address
- Location data
- Device identifiers
- User accounts or login credentials
- Cookies linked to personal data
We have deliberately removed every possible mechanism that could identify, track, or re-identify a user.
4. Conversation Content (Chat Inputs)
4.1. Real-Time Processing Only
When you type into AI Panda, your text is processed only in real time to generate a response.
We do not:
- Save your conversation
- Store your input
- Log your session
- Associate your content with any identifier
4.2. Automatic Erasure
Your conversation is permanently deleted when you:
- Refresh the page
- Navigate away
- Close the browser tab
- End your session in any way
There is no retrieval, no archive, and no backup.
4.3. Strict Confidentiality by Design
Because we do not store chat data:
- No human can access your messages
- No manual review occurs
- No coaching transcript is saved
- No third party receives your conversation content
The system is built to protect you—even from us.
5. How Data Is Used
Since AI Panda does not retain personal data or chat logs, your information is used only for one purpose:
→ To generate a response while your session is active.
There is:
- No secondary use
- No analytics performed on your messages
- No model training using your content
- No advertising or commercialization
Your data is used once, locally to your session, and then destroyed.
6. Third-Party Processing
AI Panda may use a secure third-party AI model provider to generate responses (such as OpenAI or an equivalent).
However:
- Burnout Lab does not store your data
- Burnout Lab does not send your data to any marketing or profiling services
- Burnout Lab ensures third-party processing is restricted to real-time generation only
Any provider we use must comply with strict confidentiality and non-retention standards.
You can find third-party privacy terms directly on their websites, but Burnout Lab itself never stores your conversation content.
7. Cookies and Analytics
7.1. AI Panda
AI Panda does not use cookies, fingerprinting, or tracking technologies to identify users.
7.2. Website Analytics
General site analytics (if active on burnoutlab.co) operate separately from AI Panda and:
- Do not read or access AI Panda conversations
- Do not collect personal identifiers
- Are used only to understand general site traffic
Analytics data cannot and does not connect back to your coaching session.
8. Children’s Privacy
AI Panda is intended for adults (18+).
We do not knowingly collect data from minors.
If you are under 18, please do not use AI Panda.
9. Your Rights
Because AI Panda does not store or associate data with individuals:
- Access requests: Nothing to access
- Correction requests: No retained data to correct
- Deletion requests: Data is already deleted automatically
- Withdraw consent: Simply stop using AI Panda; all data disappears
If you have concerns about privacy, contact us at hello@burnoutlab.co.
10. Security Measures
To protect your privacy and session integrity, Burnout Lab uses:
- Encrypted HTTPS connections
- Secure server environments
- No-session retention architecture
- No personal-data pipelines
- No storage of chat content
This ensures that the information you share with AI Panda remains confidential and protected by design—not by after-the-fact policies.
11. Updates to This Privacy Policy
We may update this policy to reflect new features, improvements, legal requirements, or technical updates. Any changes will be posted here with an updated date.
12. Contact Us
If you have any questions, please reach out:
Burnout Lab
Email: hello@burnoutlab.co
Website: burnoutlab.co
13. Consent
By using AI Panda, you acknowledge that:
- AI Panda does not store your conversations
- Your messages disappear as soon as the session ends
- The tool is a wellbeing coach, not a medical or psychological service
- The interaction is confidential and ephemeral